Festive Giving

Legal: the important bits

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Our privacy policy

Find out how we hold and use your personal information.

1. What information do we collect about you?

When you make a donation via Festive Giving, our third-party payment provider, Stripe, will ask for your payment details. This data is stored by them, in accordance with their own privacy policy.

You can also provide us with your name and a message to be displayed publically, otherwise, your donation will appear as anonymous. If you have chosen to provide your name and a message, you are essentially consenting for this information to be public.

2. How do we use information about you?

We use your information to provide you with the relevant services to collect and process donations to the charities on your behalf. Our payment provider, Stripe, will store your information for reporting and accounting purposes.

We may also use your information to send you campaign updates related to your donation, and if you have consented, to provide you with information on future campaigns (marketing).

Where there is a legal obligation, we may be required to pass on your information to the relevant authorities in the event of fraud or financial crimes. In most cases, UK law applies.

We may also use the information about you to help us develop and test our systems to ensure they work as expected. In all cases, we will have processes in place that are designed to keep your information secure.

3. Who do we share your information with?

We may be required to pass on your personal information to the charities should they need to carry any checks on the donations they receive.

Unless you have explicitly consented, your personal information will not be used by the charities for marketing purposes.

Your personal information may be shared with carefully selected partners, agents and professionals who provide us with products, services and administrative support to Festive Giving (eg. Stripe for processing card payments).

Where required by UK law, we may provide fraud prevention agencies, law enforcement and government agencies with your personal information.

Any information you have entered to be shown publicly on our website will also be made available via our APIs, which are also publically available.

Festive Giving
Terms of use Privacy policy Cookie policy

Festive Giving is registered in England and Wales no. 13481148

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